Privacy notice
How we collect, use, share and protect your personal information.
Information we collect
When you apply for or use an account, we collect identity details such as your name and date of birth, contact details, address, employment and financial information, and records of your transactions and sign-in activity.
How we use it
We use your information to open and manage your accounts, verify your identity, process transfers and payments, provide statements, communicate with you, and meet our legal and regulatory obligations.
Who we share it with
We share information only with people who need it to provide our services, such as authorised staff and service providers bound by confidentiality, or where the law requires it. We do not sell your personal information.
How long we keep it
We keep information for as long as needed to provide services and to meet legal and regulatory retention requirements. It is then securely deleted or anonymised.
Your rights
Subject to applicable law, you can ask to access, correct or, in some cases, delete your personal information, and to object to certain uses. Contact client services to make a request.
This notice is a summary. The full terms that apply to your personal information are set out in your account agreement.